Shipping Information
At Comfyk, we are proud to offer FREE shipping on all orders! We strive to deliver your order quickly and efficiently while keeping you informed throughout the process.
Order Processing Times
- Orders are typically processed and dispatched within 1-3 business days after being placed.
- An order is considered dispatched once it has been handed off to the shipping carrier and is in transit.
- During peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Shipping times vary based on your location. Below are the estimated delivery times after dispatch:
- United States: 4-12 business days
-
Rest of the World:Â 7-14 business days
Please note that during busy periods, shipping carriers may experience delays beyond our control, including customs processing for international shipments.
Order Changes & Accurate Shipping Details
Customers are responsible for providing accurate and complete shipping details at checkout. Inaccurate addresses may cause delays or order cancellations.
- If our system detects an address issue, we will contact you via email within 3 business days to verify your details.
- If we do not receive a response, we reserve the right to cancel your order.
- If you need to correct your shipping address, email support@comfyk.com within 24 hours of placing your order. We will do our best to accommodate changes, but we cannot guarantee modifications after this period.
Delayed Delivery
We understand how important it is to receive your order on time. While we work hard to ensure timely deliveries, delays may occur due to circumstances beyond our control, such as:
- Shipping carrier delays
- Weather disruptions
- Customs processing
- Product availability or payment verification issues
If we encounter any issues affecting your order, we will notify you as soon as possible. While Comfyk is not responsible for external shipping delays, we will do our best to assist you and keep you updated.
Lost or Stolen Packages
Once an order has been shipped, Comfyk is not responsible for lost or stolen packages. However, we are happy to assist if you experience any issues.
- If your package is missing, contact support@Comfyk.com, and we will help you investigate.
- We recommend reaching out to the courier company directly to file a claim.
- If the package cannot be recovered, we may offer a replacement, depending on the situation.
In some cases, the courier may locate the package and arrange for delivery. If theft is suspected, we suggest filing a police report.
Shipping Policy Updates
Comfyk reserves the right to modify this Shipping Policy at any time. Customers are responsible for reviewing the latest version before making a purchase.
By placing an order with Comfyk, you agree to the terms outlined in this policy, including any future updates.
If you have any questions, feel free to contact us or send us an email to support@comfyk.com. We’re here to help!